Osborn Home Builders: OUR STORY
PRIORITIES: QUALITY AND SATISFACTION
It's always been the same! Whether the job is a remodel, as most projects were in the beginning, or a brand new home from the ground up: Quality and Customer Satisfaction are the two things we value most for our clients in the Quad Cities area and beyond. And that's why we receive awards for our homes and accolades from our customers.
Since the day of his graduation from carpenter apprenticeship training and his First Place finish in Bi-State regional skills competition, Brad Osborn has never stopped trying to be better at his craft. After many years as a finish carpenter for numerous builders and projects, Brad knew he had gained the expertise to provide a better product and a better experience for his customers. As a general contractor he would be able to control the quality of each new home from the very beginning to the very end.
TRUSTING ONLY THE BEST PROFESSIONALS
We know full well, as should every prospective home buyer, that constructing a new home is not solely a transaction between the general contractor and his client, but is a matter involving literally hundreds of people. The quality, character and performance of each - general contractor, architect, subcontractor, material supplier, sales person, and manufacturer have to be recognized from the beginning to insure that a quality product is delivered in the end. That requires knowledge, diligence, and perseverance, but most of all, it requires knowing who to trust. Which architect consistently delivers the best home designs? Which subcontractors share our ideals about quality of work and customer satisfaction? And which material suppliers, sales persons and manufacturers consistently deliver sound advice and quality products? If quality and customer satisfaction are the goals, competency, experience and trust must exist from the very beginning. It doesn't happen by accident and it doesn't happen just at the job site. It begins the first time you say "Hello" to your builder, and it continues throughout the entire process.